In post-paid mode, it can digitally send meter readings to the City or its representative. It works on a safe noninvasive radio frequency network. This can ensure more accurate bills. It also will prevent estimations and incorrect reading taken by the meter reader. It will also ensure that the City receives an accurate reading even when there is no one at home. In prepayment mode you will have a CIU in the home for loading of credits and viewing the consumption. In this case there will be no need for monthly readings and billings.
Yes. Currently there are very few combined tested meters that combine Water and Electricity in South Africa
In prepaid mode – You will need to purchase “credit vouchers” at a CoP vending station situated at various places in your community. Once you have purchased your token, you will receive a slip with a 20-digit number printed on it. This slip is called a prepayment electricity token. The 20-digit number must be entered into the meter via the keypad on the Customer Interface Unit. The numbers entered are displayed on the CIU. They must be entered from left to right. (Credit vouchers are similar to purchasing cellular prepaid air time).
When you want to buy water on your banking app, you purchase the same way as you purchase electricity. You purchase water on the electricity tab, as the banks have not yet developed a tab specifically for water. However when purchasing, you must make sure that you are entering the correct Smart Water Meter Number. ( Meaning you will develop a new account for their Smart Water Meter and purchase the same way as you purchase electricity online).
The number to call is 012 333 3707 or you can email support@lesira.co.za. All related queries will be channeled to the relevant support staff.